Conclusion of contract
Booking catering via email or telephone constitutes a binding contract. Offers are subject to change and non-binding.

 

Scope of services
The scope of services is determined by the individual agreement, e.g., type and quantity of food and beverages, delivery times, and staffing. Changes require written confirmation.

 

Prices and Payment
All prices are net prices, excluding statutory VAT. The full invoice amount is payable within 14 calendar days.

Minimum order quantities / number of people
For catering services, the agreed minimum order quantities or number of people apply. Changes must be announced in a timely manner.

Cancellation and rebooking
Cancellations will result in the payment of the following flat fees, unless otherwise agreed in writing:

○ Up to 14 working days before the delivery date: 25%

○ Up to 7 working days: 50%

○ Up to 3 working days: 75%

○ After that: 100% of the agreed costs

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The customer has the right to prove that in the specific case no damage has occurred or that the damage is significantly lower than the flat rate.

 

Delivery, setup and dismantling
Delivery times, as well as setup and dismantling times, are agreed upon individually. Delays due to circumstances beyond our control (e.g., traffic, weather) do not entitle the customer to cancel the contract or claim damages. Our liability for delays remains unaffected insofar as the delay is due to intentional or grossly negligent conduct on the part of us, our legal representatives, or agents, or if the delay results in injury to life, body, or health.

Liability
We are liable for damages caused intentionally or through gross negligence. In cases of slight negligence, we are only liable for breaches of essential contractual obligations (cardinal obligations).
Any allergies or intolerances must be communicated in a timely manner; the customer is responsible for ensuring compliance. This disclaimer does not exclude liability for damages resulting from negligence causing injury to life, body, or health.

Force majeure
In the event of circumstances beyond our control (e.g., severe weather), we reserve the right to postpone or cancel services. Payments will be refunded proportionally in this case.

Delivery terms
Since we exclusively use fresh produce, we reserve the right to update or, if necessary, replace the offering in this area depending on the season.

 

Changes to the Terms and Conditions

We reserve the right to amend these Terms and Conditions. Changes will be communicated to the customer via email or by publication on our website. If the customer does not object to the changes within 14 days of notification, they will be deemed accepted.

 

Final Provisions

German law applies. The place of jurisdiction, to the extent legally permissible, is the registered office of our company.

 

Should any provision of these terms and conditions be invalid, the validity of the remaining provisions shall remain unaffected. The invalid or unenforceable provision shall be replaced by a suitable, legally permissible provision that most closely approximates what the contracting parties intended or would have intended according to the meaning and purpose of these terms and conditions.

 

All agreements must be in written form at a minimum. This also applies to this formal requirement itself.